At Simply Skincare your custom is very
important to us.
All product orders are shipped with
tracking information which will be provided to you by email when your order is
Orders placed via Simply Skincare may
be shipped within the United Kingdom only. Should you wish to have your order
delivered to mainland Europe, or anywhere else in the world, please go to our
sister website, Simply Skin, and place your order there. Please note, all
products are priced in Eur (€) on our Simply Skin website.
Your Delivery Choices
Standard Tracked Service
Between 2 â€â€œ 5 working days - £6.00
Tracked Next Day Delivery Service
Monday â€â€œ Friday for orders placed
before 12noon - £10.50
For all orders over the value of £45,
we offer our customers free delivery
Please note that Friday orders for next
working day are dispatched on Monday, with the exception of Bank Holidays, when
they will be dispatched on Tuesday
Special Tip for Valued Customers
When you and your girlfriends place one
large Simply Skin order together which is paid in one single amount and delivered
to one address and, where the value of your order falls within the free
delivery requirement, you shall receive your products free of charge.
for your wallet, kind to the environment, and gives you a good excuse to meet
up with your girlfriends
It's not expected to, but occasionally it can happen...
Whilst we know that the services of
Royal Mail and Interparcel will run efficiently and quickly, guaranteeing your
product a safe and fast delivery, we do acknowledge that, occasionally,
failures can arise through circumstances beyond our control, including (but not
limited to) major roadworks, forces of nature, or incorrect address details
Whilst we shall do our utmost, in these unusual and unexpected
circumstances, to get your product to you as quickly as possible, we hope you
understand that Simply Skincare cannot be held responsible
All Simply Skincare products are
handmade in small batches to keep them as fresh as possible for you. As such
products can vary slightly in colour, texure, scent.
We cannot offer refunds or
accept returns for products which may have varied slightly because they are
handmade but which still carry the high quality Simply Skincare seal.
If however, you receive a damaged product, don't worry. Simply send an email to firstname.lastname@example.org letting us know which products have arrived damage, along with photographs, and we shall happily send you replacements.
For full details on Returns & Cancellations, please click here >